At Lalas sons gems, we are committed to delivering your order accurately, in good condition, and always on time. We partner with trusted global and domestic courier services to ensure safe and reliable delivery.
All orders are processed within 1–3 business days after payment confirmation.
Custom-made or personalized items may take 5–10 business days to process, depending on the complexity.
Orders are not shipped or delivered on weekends or public holidays.
We offer domestic and international shipping through reliable courier partners such as FedEx, DHL, Delhivery, and BlueDart.
Standard Shipping: 3–5 business days (Free on all orders)
Express Shipping: 1–2 business days (Charges applicable)
Standard Shipping: 7–12 business days
Express Shipping: 3–6 business days (depending on the country)
Note: Shipping timeframes are estimates and may vary due to customs clearance or local disruptions.
The recipient is responsible for any applicable customs duties, taxes, or import charges levied by the destination country.
Lalas sons gems is not liable for any delays caused by customs clearance.
Once your order is shipped, you will receive an email and/or SMS with the tracking number and shipping partner details.
You can track your shipment anytime using the provided tracking number on our website or the courier’s portal.
All items are securely packaged in tamper-proof boxes.
High-value items are fully insured until delivery.
Please do not accept the package if it appears tampered or damaged.
For any shipping-related inquiries, please contact our support team at:
📧 Lalasonsgems.info@gmail.com
📞 +918949408018 (Mon–Sun, 10 AM – 6 PM IST)
